Privacy Policy

1. Who We Are

UKVent (trading name used for the website at ukvent.online) operates as an educational platform providing digital skills courses for working professionals in the United Kingdom. Our registered correspondence address is 17 Barnes High St, London SW13 9LW, United Kingdom.

For the purposes of UK data protection law, specifically the UK General Data Protection Regulation (UK GDPR) as retained and amended by the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019, and the Data Protection Act 2018, UKVent is the data controller in respect of personal data collected through this website.

You can contact our data controller by email at [email protected] or by telephone on +44 20 8876 3775.

2. Scope of This Policy

This Privacy Policy applies to all personal data collected through the ukvent.online website, including through the contact form, cookie consent interactions, and standard website analytics. It does not apply to third-party websites that may be linked from this site.

We are committed to handling personal data responsibly, transparently, and in compliance with all applicable UK data protection legislation. This policy explains what data we collect, why we collect it, how long we keep it, and what your rights are in relation to it.

By using this website, you acknowledge that you have read this Privacy Policy. Where we rely on your consent as the legal basis for processing, we will obtain that consent separately and explicitly.

3. Data We Collect

We collect personal data through the following means:

3.1 Contact Form

When you use the contact form on this website, we collect your email address, which is required, and your name and message content, which you provide voluntarily. This data is transmitted to us via your email client when you submit the form.

3.2 Cookies and Analytics

If you consent to analytics cookies, we may collect anonymised data about how you interact with the website, including pages visited, time on page, and general geographic region. This data does not identify you individually. See Section 6 for more detail.

3.3 Technical Data

Our web hosting infrastructure may automatically log certain technical data, including your IP address, browser type and version, operating system, referring URL, and the date and time of your visit. This is standard server log data and is used solely for security and operational purposes.

3.4 Data You Do Not Provide

We do not collect sensitive personal data (as defined under Article 9 of the UK GDPR), financial data, or data about children. We do not operate accounts, user profiles, or login systems on this website.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

• Responding to enquiries: When you contact us via the contact form, we use your email address and message content to respond to your question. We do not use this data for any other purpose without your explicit consent.
• Website operation and security: Technical log data is used to monitor the security and performance of the website, diagnose technical issues, and prevent abuse.
• Analytics (with consent): If you consent to analytics cookies, we use aggregated, anonymised data to understand how visitors use the website so that we can improve its content and structure.
• Legal compliance: We may retain or disclose personal data where required to do so by law or by a competent regulatory authority.

We do not use your personal data for automated decision-making or profiling. We do not use your data for direct marketing without your explicit prior consent.

5. Legal Basis for Processing

Under UK GDPR, we must identify a valid legal basis for each type of processing we carry out. The legal bases we rely on are as follows:

• Legitimate interests (Article 6(1)(f)): Processing of technical log data for website security and operational purposes, where our legitimate interest in maintaining a secure and functional website does not override your rights and interests.
• Consent (Article 6(1)(a)): Processing of analytics cookie data, where we obtain your explicit consent via the cookie consent mechanism on this website. You may withdraw your consent at any time.
• Contractual necessity or pre-contractual steps (Article 6(1)(b)): Processing of contact form data when you initiate communication with us for the purpose of obtaining information about our services.
• Legal obligation (Article 6(1)(c)): Processing required to comply with a legal obligation, such as a court order or regulatory requirement.

6. Cookies and Tracking

This website uses cookies. A cookie is a small text file placed on your device when you visit a website. Our use of cookies is governed by the Privacy and Electronic Communications Regulations 2003 (PECR), as well as UK GDPR.

We categorise our cookies as follows:

• Strictly necessary cookies: These are required for the website to function correctly, including storing your cookie consent preferences. These cookies do not require your consent under PECR.
• Analytics cookies: These cookies collect anonymised information about how you use the website. They are only placed if you give your consent via the cookie banner displayed on your first visit.

You can manage or withdraw your cookie consent at any time by clicking the "Cookie Settings" link in the footer, or by adjusting your browser settings. Withdrawing consent for analytics cookies will not affect the functionality of the website.

For full details of the cookies used on this website, please see our Cookie Policy.

7. Data Sharing

We do not sell, rent, or trade your personal data to any third party. We may share your data only in the following limited circumstances:

• Service providers: We may share data with third-party service providers who assist us in operating the website, such as web hosting providers. These providers are required to handle data in accordance with UK GDPR and are subject to appropriate data processing agreements.
• Legal requirements: We may disclose personal data to law enforcement agencies, courts, or regulators if required to do so by law or a valid legal process.
• Analytics providers: If you consent to analytics cookies, anonymised, aggregated data may be processed by a third-party analytics provider. No individually identifying data is shared in this context.

Where we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with Chapter V of the UK GDPR, including the use of standard contractual clauses approved by the UK Information Commissioner's Office (ICO) where applicable.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Our retention periods are as follows:

• Contact form enquiries: Email correspondence is retained for up to 24 months from the date of the last communication, after which it is securely deleted unless a longer retention period is required by law.
• Technical log data: Server logs are typically retained for up to 90 days, unless retained longer for a specific security investigation.
• Cookie consent records: Records of your consent preferences are stored in a cookie on your device for up to 12 months, after which you will be asked to confirm your preferences again.

When personal data is no longer required, it is deleted or anonymised in a secure manner.

9. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:

• Right of access: You have the right to request a copy of the personal data we hold about you (a Subject Access Request).
• Right to rectification: You have the right to request that we correct inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request that we delete your personal data in certain circumstances, including where the data is no longer necessary for the purpose for which it was collected.
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to data portability: Where processing is based on your consent or a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing based on legitimate interests, including direct marketing if applicable.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one calendar month of receipt, as required by UK GDPR Article 12.

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom. The ICO can be contacted at ico.org.uk or by telephone on 0303 123 1113.

10. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include secure HTTPS transmission for all data transferred through this website, access controls limiting who within our organisation can access personal data, and regular review of our security practices.

No method of electronic transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of data transmitted over the internet. If you have concerns about the security of a particular communication, please contact us directly by telephone.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or regulatory guidance. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

Continued use of the website following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. Where changes affect how we process data for which we have previously obtained your consent, we will seek fresh consent where required.

12. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of your rights under UK data protection law, please contact us using the following details: